Refund Policy

Intimate and Hygienic Considerations Our Return Policy.

Due to hygiene reasons and for your protection, we are unable to accept returns or exchanges on lingerie and babydolls unless the item is faulty. This aligns with industry standards to ensure the health and safety of all our customers.

We understand that finding the perfect fit can be challenging when shopping online. To help you make the best choice, we offer:

  • Detailed size charts: Carefully review our size charts to ensure a perfect fit before you buy.
  • Fit guides: Utilize our fit guides to find lingerie and babydolls that flatter your unique body shape.
  • Live chat support: Our friendly customer support team is available to answer any questions you may have about sizing and styles.

Exceptions: Faulty Items

If you receive a faulty item, we sincerely apologize for the inconvenience. We will happily replace the item with the same product, subject to stock availability. To claim a replacement for a faulty item, please contact us - 9871327274 within 24hours of receiving your order.

Please note: Items must be unworn, unwashed, and have all original tags attached to be eligible for replacement.

Thank you for your understanding!

We strongly recommend taking advantage of our resources before making your purchase to ensure a satisfying shopping experience.